Refund policy

We accept returns within 14 days of the delivery date.

To be eligible for a return, items must be:

• Unused and in their original condition
• With all original tags attached
• In the original packaging

Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method.

To initiate a return, please contact us at hello@eliostudio.com.tr with your order number and reason for return.

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days.