Refund policy

Return & Refund Policy

At Elio Studio, every bag is handcrafted with care — made just for you. Because each piece is one of a kind, we do not accept returns or exchanges.

That said, if your order arrives damaged or isn't what you ordered, please reach out to us within 3 days of delivery with your order number and a photo. We'll make it right. 💌

Thank you for choosing Elio Studio and supporting the art of handmade. Every order means the world to us. 🌿